How Walgreens Managers Use Walnet to Track Team Performance

Managing a busy Walgreens location means more than just filling shelves or overseeing sales—it’s about building and supporting a high-performing team. To do that effectively, store leaders need tools that simplify oversight, reduce paperwork, and provide clear data.

Enter Walnet: the internal portal that doesn’t just help employees clock in—it helps managers lead smarter.

Here’s how Walgreens managers use Walnet to monitor performance, boost team productivity, and create a more efficient store.

1. Tracking Time, Attendance & Punctuality

Walnet provides real-time visibility into employee hours and clock-ins. Managers can:

• Review timecards for accuracy
• Approve or adjust missed punches
• Monitor lateness or early departures
• Spot attendance trends over time

✅ Pro tip: Use this data during performance reviews or coaching conversations to highlight areas for improvement—or recognize reliability.

2. Approving and Managing Schedules

Staffing is one of the most critical parts of management. Walnet allows managers to:

• Build and post weekly team schedules
• Assign roles by shift (e.g., cashier, stock, pharmacy support)
• See open shifts and gaps in coverage
• Approve shift swaps or adjust on the fly

With everything in one place, managers spend less time coordinating and more time on the floor.

3. Reviewing Training Completion

Training isn’t just for new hires—it’s ongoing. Through Walnet’s integration with Walgreens University, managers can:

• See who’s completed mandatory training
• Track progress on in-store certifications
• Get alerts when re-certifications are due
• Support cross-training between departments

🎯 Smart managers use this data to identify high-potential team members or spot knowledge gaps before they become issues.

4. Monitoring Performance Metrics

Depending on the store’s configuration, Walnet can show:

• Sales performance by employee or shift
• Customer service scores (from feedback surveys)
• Task completion for daily assignments
• Engagement with company programs or internal contests

This makes it easier for managers to coach in real time—not just once a quarter.

5. Using Notes & Alerts for Coaching

Walnet allows managers to keep internal notes that:

• Document positive performance
• Flag ongoing attendance issues
• Track conversations or follow-up actions
• Share shift-specific reminders with the team

💬 This makes coaching consistent and traceable, especially in stores with multiple shift leaders.

6. Streamlining Communication

Communication is key—and Walnet delivers:

• Company-wide updates are centralized
• Managers can post announcements for their team
• Policy changes are accessible and timestamped
• Shift-specific instructions can be logged before handoffs